Sunday, September 27, 2009

Slotting Fees
















Lately, I have been concerned by the thinking patterns of the local general couponing population. With the recent possible change in the competitor coupon policy I have been reading several blogs around town and have become distressed by the comments that people are leaving that display a lack of understanding regarding how the retail markets work. People have made the following remarks:

"Well we knew it (meaning the use of compeitor coupons) couldn’t last!"

"Publix is losing too much money on the use of these coupons."

"I am even more aggravated at the lady or ladies, who shall from here on out be referred to as "the trail mix hussies" (in reference to the fact that someone used too many competitor coupons in their opinion), because you my dears have made me one grouchy couponer today :-( "

I thought I would take some time to explain how things actually work at the national retail supermarket level. Before I get started let me just run-off some figures for you. Publix’s sales for the second quarter of 2009 were $6 billion, a 2.7 percent increase from last year’s $5.9 billion. Publix’s net earnings were $300.8 million dollars last quarter (up 1.7% from last year). Their stock earnings per share increased to $0.79 for the first half of 2009, up from $0.77 per share in 2008. Publix’s stock price increased from $15.55 per share to $16.05 per share.

Publix is doing just fine. Really.

I often talk to the employees and congratulate them on their earnings for the quarter; I like to tell them that I think that they are doing well in this economy because of couponers like me. Well, I really do think that this is true (even with our constant use of competitor, manufacturer and Publix Q’s).

Why do I think this way? Well, I’ll give you a view into what I have long suspected…….that the stores do not work the way that we think they work. I have had this nagging feeling that we really don’t understand the way everything works. Well, so far I have uncovered one segment of the puzzle that I think is worth mentioning.

This piece is called slotting.

- Slotting is a practice that dates back to the 1970’s.
- Slotting is very profitable for the grocery stores.
- Slotting obliterates any bad feeling that you might have had about your coupon usage and it’s affect on Publix.

So, what is slotting?

A slotting fee is a fee charged to manufacturers by supermarket distributors (retailers) in order to have their product placed on their shelves. The fee varies greatly depending on the product, manufacturer, and market conditions. For a new product, the initial slotting fee may be approximately $25,000 per item in a regional cluster of stores, but may be as high as $250,000 in high-demand markets.

That's right....I said $250,000

In addition to slotting fees, retailers may also charge promotional, advertising and stocking fees. According to an FTC study, the practice is "widespread" in the supermarket industry. Many grocers earn more profit from agreeing to carry a manufacturer's product than they do from actually selling the product to retail consumers. According to retailers, fees serve to efficiently allocate scarce retail shelf space, help balance the risk of new product failure between manufacturers and retailers, help manufacturers signal private information about potential success of new products, and serve to widen retail distribution for manufacturers by mitigating retail competition. Vendors charge that slotting fees are a move by the grocery industry to profit at their suppliers' expense.

Food historians believe that slotting fees have dramatically changed the American supermarket landscape by reducing the diversity of products available to consumers. The American food market is heavily dominated by a small group of major players which can afford slotting fees and complex distribution systems, leaving smaller companies out in the cold.

Hmmmm, very interesting right?

Well, I won’t reinvent the wheel so if you’d like to read more about this practice feel free to peruse this document entitled, "STATEMENT BEFORE THE FEDERAL TRADE COMMISSION: SLOTTING FEES HEARING." It explains slotting in more detail.

Another interesting article from the Oligopoly Watch can be found here.

35 comments:

Ashley B said...

Kelly- Thank you for your comments. You continue to prove that you are one smart cookie. I use to work as an assistant buyer at a National retail chain and customers were definitely not the only way we made money. We were in constant communication with our vendors negotiating contracts and allowances. Retailers don't just buy a product and hope that the customers like it. They have agreements with vendors so that if products don't make them enough money (return on investment) then the vendor pays the difference. Example- Publix projects Heinz ketchup to make a profit of $100,000 in the Spring quarter, Heinz only makes $80,000. Publix will expect Heinz to pay the $20,000 difference or take action like cutting future orders. And you have already touched on the fact that they get advertising money as well.
And I still don't think there are as many extreme coupons out there, due to the fact that so many people look at me in confusion when I pull out 20 coupons for the 5 items I am buying :)
Thanks again Kelly!!!

Bethany said...

Love this article! It was very informative and defnitely something that I honestly hadn't thought much about.

On a lighter note, How about them "trail mix hussies"??? I guess am one of them!! :)

starbucksgirl said...

Ashley, thank you for your contribution. Please continue to inform us with the knowledge that you have in this area. :) I agree that there aren't that many extreme couponers out there. The stores are doing just fine. In fact, I would argue that extreme couponers pull other people into the Publix stores as we lure people with our low balances. Many of those people will not come close to saving as much as we do, however, they will leave their Krogers and their Walmarts and begin to shop exclusively at Publix. We have then become a part of the solution for Publix as we bring them more marketshare.

Publix should LOVE us (and I believe the "thinking" managers do).

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Bethany, I really didn't care for the description "trail mix hussies."

That person might have thought that they were making other couponers feel good by making that remark but it was disparaging and probably very hurtful to the person that may have purchased those trail mixes. It's possible that person bought them for a food pantry or homeless shelter and didn't know that you should exercise some judgement when couponing.

All of us have made mistakes when couponing (heck, I copied internet printables the first few weeks that I began to coupon without realizing my error). Graciousness towards other couponers ethics is key here. There are very few black and whites in couponing.

Ashley B said...

I do think the name "Trail Mix Hussies" is funny but I also agree with Kelly that you never know why someone is buying so much of one item so we should not call people names. One big reason that I have started extreme couponing is to save more money on food for our one-income family so that we can give more than just our 10% at church. I love the feeling of only spending $60 a week on groceries but it feels so much better being able to share some of the wealth.

Lisa said...

Thanks for the information. Very enlightening!

Bethany said...

Random question time...

If you are getting a raincheck, how many do you think is an appropriate quantity to ask for?

In my area, 'most' stores will give you a raincheck for the quantity you want, but will make you "buy" the quantity on the raincheck. In other words, you must use the raincheck in one swoop.

Dilemma...I have two cats and I donate TONS of dog/cat food to the local humane society. This week, you are able to get free Purina One Cat food using a Target Q and a MQ. How many would you buy (and ask for on a raincheck) and what would you do in this situation?

Thanks for any input! :)

starbucksgirl said...

Bethany, I believe that this is a situation that ivolves your own personal ethics. There is no right or wrong answer.

My own personal ethics would probably allow me to buy about 10 bags (which is a $20 loss to Publix because of the competitor coupon). I am comfortable with about $20-25 worth of competitor coupons per transaction (when my total is around $200-$300 dollars before coupons....so about 10% of my total transaction). That's just my threshold though.

You might feel as though you should use less and you might feel as though you should use more.

Sorry, it's a gray area.

starbucksgirl said...

Bethany, while the stores make a considerable amount of money on their slotting fees they do not have a high margin for their grocery items (most estimates are in the 1% range for their mark-up). So, many estimates indicate that the slotting estimates are about 50% of their profit while the sales are the other 50% (this may/may not be true....I have just read this a few places so don't quote me).

Earthy Mama said...

Very interesting!

You know, it bothers me too that people are so up in arms about the trail mix issue. The person who bought so many bags (and who knows how many it really was...you know that old phone game, where the story gets more outlandish each time it's told? yeah. that.) was only following that store's policy. Publix policy states that you may use one store and one mq per item. That store accepted multiple competitor w's per transaction. Technically, she didn't do anything wrong. It may not be in the best interest to buy 100 bags- but that's up to the individual.

At any rate, Just my $.02 for what it's worth.

I will continue to use multiple competitor q's as they generally allow me to feed my family in this trying economy, and I brag on and ON (to anyone who will listen, lol) about Publix and have brought in quite a few people who were previously shopping at Kroger and Wal-Mart and Food Lion. So yes, Publix is actually making more money from me than they are losing on competitor q's.

Side-note: one of the asst.CS reps asked me last week "what do you do with all that stuff?" lol. I do not have a large pantry, unfortunately. For me, I buy for my family and my extended family. If I get 15 boxes of Ritz crackers, I keep 4 or 5 and give the rest to my mom, grandmother, dad, brother, etc. This helps all of us and makes it a little easier to make ends meet.

Publix has been a blessing for my while family. ;)

starbucksgirl said...

Brandy, the reason that people are upset about the trail mix issue is because it caused Spring Hill to issue a new policy of only allowing one competitor coupon per item per transaction (when it states that on the coupon) and it restricted how many B1G1's they could purchase. I can understand the people that shop at that store being upset that one person's actions caused their whole store policy to change.

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EVERYONE - Pubix can change their store policy anytime they want to and they decided to change it at the Spring Hill store. They have also changed their policy at Nipper's Corner (where I shop) so it has affected me too (I will now have to drive farther for my quick shops).

It doesn't upset me that Publix has decided to change their policy; I just want to make sure that I communicate with them in an intelligent manner to see if I can reason with them about the issue.

I'm still waiting to hear back from Dave. I'll let all of you know when I have spoken to him.

Cub Scout Ideas said...

Kelly, thanks for the info! Have you ever worked in marketing or in retail?

starbucksgirl said...

I worked in Marketing at Verizon and at Walt Disney Imagineering.

Bryan Prince said...

Very interesting reading! Thanks for posting!

Kimberly said...

Thanks for posting this. I was a Marketing major in college and we briefly touched on this but that was a while ago. Thanks for the refresher.

Unknown said...

Great information! It's always nice to know the details of how it all works. It's also great to have that information when you are chatting with the cashier!

starbucksgirl said...

Melissa Spaid said....

Thanks so much for this great article, Kelly. I think knowing more about how the whole grocery industry works helps us see that 1) couponing is NOT wrong - as some would lead us to believe and 2) no one (Publix or the Manufacturer) is coming out the loser on our couponing ways.

I think it is a testament to our power as extreme couponers that Publix's stock has gone up when couponing is getting bigger and more widespread. I tell countless people how great Publix is, and as a result they start shopping there. Maybe we can chip away at Wal-Mart's estimate that once a person starts shopping at their store, they will continue to do so and over their lifetime spend approximately $200,000 there.

starbucksgirl said...

Melissa,

Well, I'm not sure that "no one" is losing out when we coupon. Certainly the stores and the manufacturer are profiting from the placement of products in the stores, however, the reality is that the stores make out better than the manufacturer as far as I can tell (but I'm guessing here as I can't see the whole picture yet).

If there is one thing that I have learned from couponing this year.....it's that nothing is as it seems. I think that it will take some time to unravel this puzzle.

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Thanks to everyone that posted on this article. I felt as though this was one of the most informative pieces of the coupon puzzle for me.

Dixie Clip said...

My husband worked for Walt Disney Imagineering several years ago as a Marketing Manager for a construction company while we were in Orlando. When did you work there?

starbucksgirl said...

DixieClip, I worked there from 1991-1996 in Glendale, CA. I mainly worked on the park in Paris.

I never worked at the office in Orlando. The main branch is in Glendale, CA. The office in Orlando is a satellite office for the installation and rehab of the rides in Florida.

Carrie Henderson said...

Happy Friday everyone! I am so strapped for time lately, I have not even looked yet but thought maybe you guys already know. What are the weekly/monthly money makers? Should I be buying coupons? Thanks!

Wish there was a money maker post each week, thats my biggest down fall, not having enough time to look things up till the last minute.

starbucksgirl said...

Carrie, the chex mix is a moneymaker:

They are $1.66 a piece.

Use the .50/1 from online (coupons.com and smartsource.com)

Use the $1/1 Target printable.

= .33 cent moneymaker

Tshanina said...

I haven't been couponing as long as some of you. So, I have a very basic question. Can I buy two items and use two $.50/2 coupons?

Thanks.

starbucksgirl said...

tshanina, no...you can only use one.

starbucksgirl said...

Carrie, yes, that's only if your store doubles.

starbucksgirl said...

Carrie, for more moneymakers you can go to Brandy's website at the following address. She lists her plan for the week there.

http://ipreferpublix.blogspot.com/2009/10/making-my-weekly-publix-list.html

Carrie Henderson said...

Yes Kelly! Im loving her site as well. Thanks to both you wonderful ladies for such great deals!

Kimberly said...

Kelly! You are missed! Hope all is well with the family and the renovations.

starbucksgirl said...

Kimberly, thanks for the shout out. It was nice hearing from you!

Renovations are going great. We are almost done with the exterior and then we'll be spending time on the interior this winter.

I'm still trying to adjust to having a new baby in the house. The baby has some feeding problems so I've been spending most of my time caring for her and my 3 year old.

Hope to be back soon. :)

Have a great day.

Katie said...

I agree, you're very well missed! Hope you and the fam are doing great.

Carrie Henderson said...

Yes you are missed! Still check back every day. :)

starbucksgirl said...

Katie and Carrie, thanks for your kind words. I miss you guys too (wink).

The Bargain Buggy said...

Checking in!

Looks like it is going to be a light week this upcoming week for me. Finding myself needing to buy qs...Any money makers I should toss in?

LA-Hope you are well! ;)
Earthy Mama-Following your site too! :)

When you all are buying coupons who do you buy from? Ebay, coupon clippers, dede...Anyone else?

Shannon

starbucksgirl said...

SCG, I haven't checked the ad this week. I've been doing my shopping later in the week since we have so much going on at home right now.

I would check Brandy's website to see what she's up to (wink).

Miss you!

starbucksgirl said...

Shannon, I buy from both EBAY and Dede (just depends on the coupons - price is usually the factor for the venue that I pick).

Carrie Henderson said...

I found someone that sells on Ebay that actually lives really close to me. The nice thing about it is that if Im in a crunch and need a coupon before the end of a sale, it gets here really fast or I can even pick them up. On Ebay you can list all coupon sellers by location. Its saved me numerous times.